FateRunner Insurance ('FateRunner,' 'we,' 'our,' or 'us'') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information. By using our services, you agree to the terms of this Privacy Policy. 1. Information We Collect We collect personal and non-personal information to provide and improve our services. This includes: Personal Information Name, address, email, and phone number Date of birth and driver’s license information Payment details (e.g., credit card information) Vehicle and RV details Insurance claim history Non-Personal Information Browser type and operating system IP address and location data Usage data (e.g., pages visited, time spent on the site) Cookies and other tracking technologies 2. How We Use Your Information We use your information for the following purposes: To Provide Insurance Services: Process your applications, manage your policies, and handle claims. To Improve User Experience: Personalize your experience and optimize our website and mobile app. To Communicate: Send policy updates, reminders, and promotional offers. To Ensure Security: Protect against fraud, unauthorized access, and other illegal activities. For Legal and Compliance Purposes: Fulfill legal obligations and respond to regulatory inquiries. 3. How We Share Your Information We do not sell your personal information. However, we may share your information with: Service Providers Third-party vendors who assist us in providing services, such as payment processing, claims management, or IT support. Business Partners Partners offering related services (e.g., roadside assistance, RV maintenance). Legal Authorities Regulatory agencies or law enforcement when required by law or to protect our rights. Affiliated Companies Subsidiaries or affiliates for operational purposes. 4. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience. These include: Essential Cookies: Necessary for website functionality. Performance Cookies: Analyze usage to improve our site. Marketing Cookies: Deliver personalized advertisements. You can manage your cookie preferences through your browser settings. 5. Data Security We use industry-standard security measures to protect your information. This includes encryption, firewalls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 6. Your Rights Depending on your location, you may have the following rights: Access: Request access to the personal data we hold about you. Correction: Update or correct inaccurate information. Deletion: Request the deletion of your data, subject to legal or contractual obligations. Data Portability: Receive a copy of your data in a structured format. Opt-Out: Opt-out of receiving marketing communications. To exercise your rights, contact us at privacy@faterunner.com. 7. Third-Party Links Our website and app may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies. 8. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'Last Updated' date. Continued use of our services after changes indicates your acceptance of the updated policy. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Email: privacy@faterunner.com Phone: (818)657-7335 Email:support@FateRunner.com InsuranceAttn: Privacy Team 6285 E Spring ST #308, Long beach , CA 90808 Thank you for trusting FateRunner Insurance. Your privacy is important to us, and we are committed to safeguarding your personal information.