Welcome to Fate Runner Customer Servic At Fate Runner, we are committed to providing you with exceptional support and ensuring all your insurance needs are met. Whether you have questions about your policy, need assistance with a claim, or want to explore coverage options, our team is here to help every step of the way. How to Reach Us 1. Phone Support Customer Support Line: (818)657-7335 Operating Hours: Monday to Friday: 8:00 AM - 8:00 PM (EST) Saturday: 9:00 AM - 5:00 PM (EST) Sunday: Closed 2. Email Support General Inquiries: support@faterunner.com Claims Support: claims@faterunner.com Policy Updates: policies@faterunner.com We strive to respond to all emails within 24 hours during business days. 3. Live Chat Available on our website at www.Fate Runner.com Hours of Operation: Monday to Friday: 8:00 AM - 8:00 PM (EST) Saturday: 9:00 AM - 5:00 PM (EST) 4. Mobile App Manage your policy, file claims, and access roadside assistance via the Fate Runner mobile app. Available for iOS and Android devices. 5. Mailing Address Fate Runner Insurance Headquarters123 Adventure LaneSan Francisco, CA 94105 Frequently Asked Questions If you have general questions about our policies, claims, or coverage options, visit our FAQ page. Claims Assistance How to File a Claim: Log in to your Fate Runner account on our website or mobile app. Navigate to the “File a Claim” section. Provide details about the incident, including photos and documentation. Submit your claim and a representative will contact you shortly. Need Immediate Help?For urgent claims assistance, call our dedicated claims line at (818)657-7335. Roadside Assistance Stranded on the road? Our 24/7 roadside assistance is here for you. Roadside Assistance Hotline: (818)657-7335 Services include: Towing Flat tire changes Jumpstarts Fuel delivery Lockout services Policy Management Online Portal: Manage your policy easily through our online portal. Log in to: Update personal information Adjust coverage Make payments Download policy documents Mobile App: Use the Fate Runner mobile app for convenient on-the-go policy management. Feedback and Complaints We value your feedback! If you have suggestions or concerns, let us know: Feedback Form: Available on our website under the “Contact Us” section. Email: feedback@faterunner.com Phone: (818)657-7335 Thank You for Choosing Fate Runner We’re here to help make your RV insurance experience seamless and stress-free. Contact us anytime, and let us support your adventures with confidence and peace of mind.